鐐哄公鍔╁ぇ瀹舵洿濂界殑鍌欒€冪郴绲�(t菕ng)闆嗘垚闋�(xi脿ng)鐩鐞嗗伐绋嬪斧鑰冭│锛屽皬绶ㄧ壒鐐哄ぇ瀹跺垎浜�“绯荤当(t菕ng)闆嗘垚闋�(xi脿ng)鐩鐞嗗伐绋嬪斧姣忔棩绶寸繏(x铆)椤屽強绛旀瑙ｆ瀽”鍏�(n猫i)瀹癸紝骞姪澶у閫�(j矛n)琛屽倷鑰�锛屾绯诲垪鍏�(n猫i)瀹瑰皣鎸佺簩(x霉)鏇存柊锛岃€冪敓鍙互榛�(di菐n)鎿婃敹钘忚捣渚�(l谩i)鍝︼紒

婧Θ鎻愮ず锛�鑰冪敓濡傛灉鎯充簡瑙ｆ垨鎿�(d膩n)蹇冭嚜宸遍尟(cu貌)閬�(gu貌)杌熻€冧腑闋�(xi脿ng)鑰冭│鐨勫牨(b脿o)鍚嶆檪(sh铆)闁�銆佽€冭│鏅�(sh铆)闁撱€佹垚绺�(j墨)鏌ヨ(x煤n)鏅�(sh铆)闁�銆佽瓑鏇�(sh奴)闋�(l菒ng)鍙栨檪(sh铆)闁撶瓑鏅�(sh铆)闁撶瘈(ji茅)榛�(di菐n)锛屽彲浣跨敤鏂囩珷闋傞儴鐨�“ 鍏嶈不(f猫i)闋�(y霉)绱勭煭淇℃彁閱�”鏈嶅嫏(w霉)锛岄爯(y霉)绱勬垚鍔�锛屽眴鏅�(sh铆)閲嶈鑰冭│绡€(ji茅)榛�(di菐n)鎴戝€戞渻(hu矛)浠ョ煭淇″舰寮忓強鏅�(sh铆)鎻愰啋鎮�锛�

(鐐轰簡鏂逛究澶у鍌欒€�锛屽彲閫氶亷(gu貌)璩囨枡涓嬭級鍗€(q奴)鍩�鍏嶈不(f猫i)涓嬭級姝峰勾妯℃摤瑭﹂鍙婂倷鑰冭硣鏂�)

瑭﹂1

The seven basic quality tools are used within in the context of the PDCA Cycle to solve quality-related problems.These tools are used in()in the following processes.

A銆乸lan quality management

B銆乸erform quality assurance

C銆乸erform quality control

D銆乸erform quality improvement

瑭﹂2

()涓嶆槸閬�(d谩)鎴愰爡(xi脿ng)鐩湗(tu谩n)闅�(du矛)寤鸿ō(sh猫)鐨勭洰妯�(bi膩o)銆�

A銆佹彁楂橀爡(xi脿ng)鐩湗(tu谩n)闅�(du矛)鎴愬摗鐨勫€�(g猫)浜烘妧鑳戒互鏀归€�(j矛n)璩�(zh矛)閲忓苟鎻愰珮绺�(j墨)鏁�

B銆佹彁楂橀爡(xi脿ng)鐩湗(tu谩n)闅�(du矛)鎴愬摗涔嬮枔鐨勪俊浠绘劅鍜屽嚌鑱氬姏浠ヤ績閫�(j矛n)鍦�(tu谩n)闅�(du矛)鍚堜綔.

C銆佸壍(chu脿ng)寤哄湗(tu谩n)绲�(ji茅)鍚堜綔鐨勫湗(tu谩n)闅�(du矛)鏂囧寲浠ヤ績閫�(j矛n)鍦�(tu谩n)闅�(du矛)鐢熺敘(ch菐n)鐜�

D銆佸毚(y谩n)鏍兼帶鍒跺尟鍫�(b脿o)灞ょ礆(j铆)浠ュ皣鍟�(w猫n)椤岃В姹烘帶鍒跺湪灞ょ礆(j铆)鍏�(n猫i)

瑭﹂3

()鏄爡(xi脿ng)鐩姇璩囧墠鏈熼€�(j矛n)琛屾焙绛栫鐞嗙殑閲嶈鐠�(hu谩n)绡€(ji茅)锛屽叾鐩殑鏄鏌ラ爡(xi脿ng)鐩殑鍙鎬х爺绌剁殑鍙潬鎬�銆佺湡瀵�(sh铆)鎬у拰瀹㈣鎬э紝鐐洪妧琛岀殑璨告姹虹瓥鎴栬€呰鏀夸富绠￠儴闁€(m茅n)鐨勫鎵规焙绛栨彁渚涚瀛�(xu茅)渚濇摎(j霉)銆�

A銆侀爡(xi脿ng)鐩垵姝ュ彲琛屾€х爺绌�

B銆侀爡(xi脿ng)鐩┏绱�(x矛)鍙鎬х爺绌�

C銆侀爡(xi脿ng)鐩⿻(p铆ng)浼�

D銆侀爡(xi脿ng)鐩珫璀�

绛旀瑙ｆ瀽锛�

瑭﹂1 鍙冭€冪瓟妗堬細C

鍙冭€冭В鏋愶細涓冪ó鍩烘湰鐨勮唱(zh矛)閲忓伐鍏锋噳(y墨ng)鐢ㄥ湪PDCA寰挵(hu谩n)涓В姹鸿唱(zh矛)閲忓晱(w猫n)椤屻€傞€欎簺宸ュ叿鐨勪娇鐢ㄦ槸鍦�()閬�(gu貌)绋嬨€�

A銆佽▓(j矛)鍔冭唱(zh矛)閲忕鐞�

B銆佸煼(zh铆)琛岃唱(zh矛)閲忎繚璀�

C銆佸煼(zh铆)琛岃唱(zh矛)閲忔帶鍒�

D銆佸煼(zh铆)琛岃唱(zh矛)閲忔敼閫�(j矛n)

瑭﹂2 鍙冭€冪瓟妗堬細D

鍙冭€冭В鏋愶細寤鸿ō(sh猫)闋�(xi脿ng)鐩湗(tu谩n)闅�(du矛)鐨勭洰妯�(bi膩o)鍖呮嫭:

鎻愰珮鍦�(tu谩n)闅�(du矛)鎴愬摗鐨勭煡璀�(sh铆)鍜屾妧鑳�:浠ユ彁楂樹粬鍊戝畬鎴愰爡(xi脿ng)鐩彲浜や粯鎴愭灉鐨勮兘鍔涳紝骞堕檷浣庢垚鏈�銆佺府鐭伐鏈熷拰鎻愰珮璩�(zh矛)閲�銆�

鎻愰珮鍦�(tu谩n)闅�(du矛)鎴愬摗涔嬮枔鐨勪俊浠诲拰瑾�(r猫n)鍚屾劅:浠ユ彁楂樺＋姘ｃ€佹笡灏�?z猫ng)_绐佸拰澧為€�(j矛n)鍦�(tu谩n)闅�(du矛)鍗�(xi茅)浣�銆傚壍(chu脿ng)寤哄瘜鏈夌敓姘ｃ€佸嚌鑱氬姏鍜屽崝(xi茅)浣滄€х殑鍦�(tu谩n)闅�(du矛)鏂囧寲:涓€鏄彁楂樺€�(g猫)浜哄拰鍦�(tu谩n)闅�(du矛)鐢熺敘(ch菐n)鐜�锛屾尟濂湗(tu谩n)闅�(du矛)绮剧锛屼績閫�(j矛n)鍦�(tu谩n)闅�(du矛)鍚堜綔:浜屾槸淇冮€�(j矛n)鍦�(tu谩n)闅�(du矛)鎴愬摗涔嬮枔鐨勪氦鍙夊煿瑷�(x霉n)鍜岃紨灏�(d菐o)锛屼互鍒嗕韩鐭ヨ瓨(sh铆)鍜岀稉(j墨ng)椹�(y脿n)銆�

鎻愰珮鍦�(tu谩n)闅�(du矛)鍙冭垏姹虹瓥鐨勮兘鍔�:浣夸粬鍊戞壙鎿�(d膩n)璧峰皪(du矛)瑙ｆ焙鏂规鐨勮铂(z茅)浠�锛屽緸鑰屾彁楂樺湗(tu谩n)闅�(du矛)鐨勭敓鐢�(ch菐n)鏁堢巼锛岀嵅寰楁洿鏈夋晥鍜岄珮鏁堢殑鎴愭灉绛�銆�

瑭﹂3 鍙冭€冪瓟妗堬細C

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