2021年BEC商務(wù)英語(yǔ)口語(yǔ)素材：電話技巧

編輯推薦：2021年初級(jí)商務(wù)英語(yǔ)考試口語(yǔ)詞匯匯總

免費(fèi)預(yù)約短信提醒服務(wù)可以幫助各位考生更及時(shí)更準(zhǔn)確的掌握2021年BEC商務(wù)英語(yǔ)考試準(zhǔn)考證打印、考試時(shí)間等信息，以防您錯(cuò)過(guò)！

2021年BEC商務(wù)英語(yǔ)口語(yǔ)素材：電話技巧

Answering the phone

Hello!

Good morning. Grant Hotel. Reception. Susan Park speaking. How may I help you?

Susan Park’s Office.

Susan Park/Susan/Park.

May I know who’s calling please?

May I know what this is in reference to?

Asking to speak to someone

May/Could/Can I speak to/with Dr. Smith please? This is John Green speaking.

I’d like to speak to Dr. Smith please. This is John Green.

This is John Green from ABC. Is Dr. Smith in, please?

Is Susan there?

Dr. Smith please.

I’m with… and I need to talk with… about…

I’m representing … May I speak with…, please?

Asking someone to wait for a moment

Would you mind holding a minute while I try to find her?

Could you hold on, please?

Please hold on for a second.

One/Just a moment, please.

Hang on. I’ll get him.

Just a second.

One moment, please. I’ll see if he’s in.

Asking the caller to leave a message

I’m sorry but he’s not here right now. May I take a message or would you like to call back later?

I’m sorry but he tied up/busy/occupied/in a meeting now. Would you like to have him return your call?

I’m afraid he can’t come to the phone/speak to you/take the call at this moment. Could you call back in a few minutes/later/in a little while?

I’m sorry he’s not answering the phone. Perhaps he stepped out for a moment. May I have him return your call?

Transferring information

Could you repeat that, please?

Could you say it once again?

Can you say it louder/slower?

Have you got that?

Could you please spell it?

Anything else?

Would you like me to read it to you again?

Let me repeat to see if I get it.

以上就是環(huán)球網(wǎng)校小編為您帶來(lái)的“2021年BEC商務(wù)英語(yǔ)口語(yǔ)素材：電話技巧”的全部?jī)?nèi)容，同時(shí)小編為廣大考生整理更多2020年BEC商務(wù)英語(yǔ)考點(diǎn)、模擬練習(xí)等資料，可點(diǎn)擊右側(cè)更多資料按鈕后進(jìn)入下載頁(yè)面。